Uber sued by US government over ‘pervasive accessibility issues’

The U.S. government filed a lawsuit against Uber Technologies Inc, accusing the ride-hailing company of discriminating against people with disabilities by failing to ensure that its public transportation app was accessible. The U.S. Department…

Uber sued by US government over 'pervasive accessibility issues'

The U.S. government filed a lawsuit against Uber Technologies Inc, accusing the ride-hailing company of discriminating against people with disabilities by failing to ensure that its public transportation app was accessible.

The U.S. Department of Justice filed the lawsuit late on Friday in the U.S. District Court in Los Angeles, which alleges violations of the Americans with Disabilities Act.

For-hire vehicles in the U.S. must have accessible conditions, such as an accessible phone number, a designated text button, and information about what types of alternative transportation services are available, the ADA requires.

In a statement on Friday, Uber said it would continue to work with the Justice Department to ensure a better experience for riders and drivers with disabilities.

On average, Uber disabled-accessible cars made 40 trips per week, with a top response rate of 90 percent, according to court documents. Still, the company said it wanted to raise that number to about 700 trips per week by the end of 2020.

The lawsuit comes after Uber and two companies that provide software for vehicle wheelchair-users to connect with ride-hailing drivers agreed in May to a $3.5 million settlement of a separate class-action lawsuit.

That case alleged that Uber, Lyft Inc and its wheelchair-accessible booking system should have included mandatory wheelchair-accessible vehicles in a marketing campaign designed to attract wheelchair-users.

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