Published On: Thu, Sep 9th, 2021

Universal Credit claimants secure free super-fast broadband as fees scrapped ‘a lifeline’ | Personal Finance | Finance


How do I claim free broadband connection?

It’s up to the individual broadband providers to pass the savings on to their customers – companies that use the Openreach network include BT, Sky, Talk Talk, EE and Utility Warehouse.

Customers won’t need to do anything as their internet provider, who is responsible for the initial broadband connection, will factor this into their bills – although they may of course ask for proof of claiming Universal Credit.

Whether these providers ensure people have very little upfront cost to pay, or spread the reduction over the period of the first 12 months contract, is up to them, but the changes will be coming into effect from October 5 – meaning anyone signing up after this date should be entitled to the savings.

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